Quality Control

Quality control is a process through which a business seeks to ensure that product quality is maintained or improved with either reduced or zero errors. Quality control requires the business to create an environment in which both management and employees strive for perfection.

Every person involved in making a product is responsible for making it a quality product. Quality departments, such as Quality Control (QC) or Quality Assurance (QA) cannot inspect quality into the product. The Quality Departments exist as an audit function within the manufacturing and packaging areas.