Company's Profile ...
 

SUPER STAR INVESTIGATION & SECURITY SERVICE is India’s leading total security solutions provider and in year 2007 we got registered as SUPER STAR INVESTIGATION & SECURITY SERVICES under Ministry of Home Affairs, Government of West Bengal LICENCE No 009/WB/PSA/2007

OUR AUTHENTICATED DOCUMENTS

  • MINISTRY OF HOME AFFAIRS, GOVT. OF WEST BENGAL LICENCE No.009/WB/PSA/2007
  • MINISTRY OF LABOUR & EMPLOYMENT GOVT. OF INDIA LICENCE No. 46/L (132)/2008. E-2
  • EMPLOYEES STATE INSURANCE CORPORATION CODE No. 40-38595-102
  • EMPLOYEES PROVIDENT FUND CODE No.WB/TLO/47438
  • SERVICE TAX REGISTRATION No.AIRPD8136H001
  • PROFESSIONAL TAX REGISTRATION No. No.ECW-1850520 & RCW- 0061809
  • INCOM TAX PAN No. AIRPD 8136 H

DETAILS OF FOUNDER AND TOP MANAGEMENT TEAM
Mr. S Dwibedy, Proprietor of this Agency a retired BSF officer have been actively involved in management of security operations for past 33 years. He has significant and relevant experience in all aspects of security up to and including managing the security needs of visiting head of state. He has also built an extensive network of relation with security professionals in both government and non-governmental organizations. In addition, he has been guiding SISS to realize that constant change is the only step forward towards the future.


MISSION
Our mission is to provide highest quality of a total security solution and facility management to our coveted clients by continuous setting of new goals of achievement.

VISION
Our VISION is to provide security with cutting edge protection and loss prevention Services, which is unique in the field of private security firm. SUPER STAR INVESTIGATION & SECURITY SERVICE employee’s have an integrated approach in planning and providing Security & Safety to our clients. Our endeavor is to relieve our clients of all their security anxieties so that they can enjoy a carefree life. Our customer desires is a command for us and we leave no stones unturned in fulfilling our commitments. We achieve total asset protection through our integrated programmed approach.

OUR SERVICES
SISS provides specialized services which include uniformed guarding services, house keeping services, care taker, executive protection, event security management, hi-tech security system and advanced security training. It has always been our endeavor to be innovative productive, positive and quality conscious so that we effectively secure your tomorrow: today.
SISS has set new standards in Security & Facility Management Industry. A correct blend of skills & resources, developed & perfected by our team has enabled us through an expert team reputes of professionals to provide unparalleled & intensive service to the prime segment of Well-known MNC's Corporate Houses, Hotels, Hospitals and Industries & Institution from the smallest Residences to the largest Corporation. We have been providing services to fit in all circumstances & budgets.
With the overall economic development in the country, the purchasing power of a consumer has increased manifold. Richer the consumer is bigger his worry to retain his assets and hence the need of security becomes imperative. Even our Govt. has recognized the need of private security system. The present strength of the state force is not adequate to deal with the increasing requirements. In the recent General Election, the private security agencies had played a vital role and earned a fair amount of revenue for the Govt.
SISS brings the industry an international standard of services. We at SISS teach our staff that they are the eyes and ears of the client. The owners cannot watch everything round the clock. They rely on security to look after their interests at all times. A result oriented, highly motivated and a well trained guarding force has been generated by us and the credit for this goes to our managerial team who have an Armed Force personnel & well disciplined background. The focus at “SISS” is providing customized security solutions and services and not just “MANPOWER” or security personnel, to be utilized by the client.

SERVICES OFFERED
We provide the following services to our client:

  • Guarding and security related services.
  • Fire Safety
  • Executive Protection
  • Investigations
  • Manpower supply
  • VIP / Executive Protection through PSO.
  • Arrangements at Special Events+
  • Wide range of cleaning services to fit everyone needs
  • Electrical and plumbing service
  • House keeping Service.
  • Contract labour service.

OUR GUARDS
We strongly believe that our guards are ambassadors and therefore their performance and personality reflect upon our Standards. To ensure that the guards match up to the high Standards in quality, all our guards have to undergo a selection process where they are screened for their qualities of intelligence, interest, courtesy, integrity and motivation and individuals who can operate under stressful situation and communicate well.

TRAINING FACILITIES
We have established Training School in Central Kolkata (WB) manned by ex- Indian Armed Force officers imparting basic training to the newly recruited guards. Our main subject of training includes Basic Training on security, Guests Handling, Reception and Telephone related duties, Industrial Security, Fire fighting and prevention, handling of contingencies and crisis management etc. Refresher training of one to two days is also organized for the experienced security personnel. On the job training is however inbuilt.

RECRUITMENT
Adapting to the special needs of our client’s and individualizing our services is our company policy. Hence guards are recruited for each Post, keeping in mind the personality and profile desired by the client. Our essential recruitment Qr.'s is as follows:

  • Must be physically fit and mentally robust.
  • Minimum height should be 5'6".
  • Should be minimum class VIII but Metrics & above are preferred and age in the span of 21-40 years.
  • Should be able to read and write in Hindi & English and should have a high level of IQ.
  • Must have reliable references in Kolkata or at the Branch office areas.

UNIFORM
Uniform for security staffs are shoes Black Oxford Pattern, Black Trousers, Dark Grey Shirt with Logo, Lanyard with Whistle, Cap with badge, Red & black Scarf, shoulder title, Personal Identity Card with colored photograph. An option of CEREMONIAL uniform is given according to client’s requirement to add color on special Occasions. This includes a red sash, KAMARBAND, white anklets and batons color. In addition uniform for other staffs in various jobs will be according to the pattern to be decided by this Agency.

OPERATIONAL FUNCTIONING
We achieve efficient and effective operations through the following stages:

  • Transition Period
  • Mounting of Security Personnel
  • Quality Checks & Controls
  • Taking Feedback from the Clients

We provide guaranteed quality & cost effective services. No Other Security & Facility Management Company can claim the Kind of client loyalty that SSISS enjoys. Pride & Loyalty cannot be bought. It is hard earned through leading the industry by being the best by treating our Personnel fairly & by paying fair wages & meeting Statutory Liabilities in Compliance with the Government rules & regulations.
We hope you will take time to peruse the enclosed Information on SUPER STAR INVESTIGATION & SECURITY SERVICE & call us before you make any decisions concerning your Security or Facility Management need. So what have you got to loose? Call SSIS today & experience the difference.

ADDITIONAL BENEFITS OF OUR SECURITY PACKAGE

  • We have Manager Ops; Area Mgr. field officers based at major locations responsible for complete operational activities of the concerned areas.
  • We have the mobile petrol van s available to meet any contingent requirements or as per specific demand of the client.
  • Availability of 24 hours manned Security Control Room to respond to client management as well as the guards deployed.
  • Constant supervision of the guards at no extra cost due to the visits by Manager (Operations), Area Managers and Field Officers.
  • On the job training at the post regularly to include knowledge of the guard about his duty post, reactions in the event of any contingency and capability of the guarding team.
  • Creating and maintaining a “Security Presence” and high visibility by various means in order to detect crime and to give visitors and staff a comfortable and secure feeling in the client’s premises.
  • Our entire operational staff is equipped with mobile phones and wireless sets on requirement basis for prompt communication.

EXISTENCE OF TECHNICAL SYSTEMS DIVISION
SUPER STAR INVESTIGATION & SECURITY SERVICE
is equipped with independent Technical Systems Division to meet client’s technical requirements like Electronic Access Control Systems, CCTV and Surveillance System, Fire Alarm, Intruder Alarm systems, Sprinklers systems, PA Systems etc. We have been providing total solutions at single window, to meet the requirements of the clients.

SUPERVISION
SISS takes pride in having a Sophisticated Internal Monitoring Systems (SIMS). We have a dedicated force of field Supervisors who carry out checking of all posts 5 to 7 times a week, including night checking. Supervisors render a regular report on the performance of each post.

ROTATION OF GUARDS
To preclude the possibility of complacency and avoid over familiarization, the guards are rotated on regular basis. However, in case of specific request from the client, a guard may be permitted to continue over the stipulated time.

OUR STANDARDS
We as a policy do not supply guards at random. We insist that they should be inducted as a viable team after Security Survey/Audit. We pay the best salaries in the industry and follow all statutory norms of the State governments. Individual dossier of each guard is maintained at our Head Office with the zonal Managers and performance reviewed fortnightly.

Extensive & reliable recruitment database
From a vast database of potential candidates, we recruit suitable candidates who fulfill all parameters of our service and practice standards. Our access to a wide database of ex-service personnel empowers us with the capability to recruit and assemble efficient forces in any number

VALUE ADDED SERVICE
We provide the following services to clients (depending on quantum of work) at no extra cost.

  • Ensure Safety and protection of the client’s property, materials, vehicles etc.
  • Report all security violation to the client and suggest suitable counter measures.
  • Deny entry to the unwanted or unauthorized person through breaking or regular entrance.
  • Keep common areas and surrounding under constant surveillance for any security violation.
  • Received and guide patrons as per the advice of the client.
  • Deny access to person desired by the client.
  • Keep a close watch on suspicious elements.

NEED BETTER SECURITY AND OTHER SERVICES
Welcome to SUPER STAR INVESTIGATION & SECURITY SERVICE you will realize how close we are to you. Contact us today to get SISS”GET THE INDIAN ARMED/UNARMED FORCE AND SERVICE PROVIDER ON YOUR SIDE.

 

Mission

Vision

Our Guards

Training

Recruitment

Security Package

Supervision

Value Added Service