Range of Services:

• Identification, stabilisation and treatment of all acute paediatric emergencies (medical, surgical & trauma)
• Paediatric injury surveillance
• Paediatric Trauma Registry
• Child safety patient education
• Monitoring of paediatric poisonings
• Coordinate hospital's major incident response
• Paediatric Field Team support in major incident
• Coordinate hospital's response in national emergencies
  
  

Inside the Emergency Department

• Parents and caregivers must remain with their child at all times in the Children’s Emergency Department.
• Upon arrival, please report to theFront Desk. A nurse will assess your child’s condition. If your child’s condition is considered stable, you will be asked to have a seat in the waiting room.
• You will wait until your child is called to the Registration Desk, after which you will return to the waiting room.
• Children coming to Emergency are seen based on how sick they are -- not the order they have arrived. More severe cases will move to the front of the line. Please be patient, and take into consideration that another child’s life is at risk and needs immediate attention by our care team.
• The nurse may send your child for tests or samples, such as X-rays, CT scans, urine or blood tests, before your child is seen by a doctor. This allows the doctor to see the results of the scan or test when they meet with your child.
• Depending on your child's condition, a nurse may give pain medication or a topical medication (through the skin) before your child sees a doctor. 

Waiting :

You and your child will be asked to take a seat in the waiting room until you are called to see a doctor. Please be patient. Your child's comfort and safety is very important to us.

If your child starts to feel worse during the wait to see a doctor, talk to the nurse at the front Desk. Please let the nurse know if you and your child are leaving the waiting room.

What to bring to Emergency

• Your child’s Health information
• Your child’s doctor’s name
• Any medications your child is taking. If you can’t bring them, know the name of the medication.
• Your child’s favourite toys and games. Due to control measures to help stop the spread of infection from child to child, Children’s Emergency doesn’t have books or toys.

What do you do with the kids when they are sick? It is important to think about a course of action in this situation before it arises and line up help as a back up.

Having a contingency plan in place will save you time and energy, not to mention a lot of stress!