ANWESHAN has adopted the following core values :
Service excellence :
- We strive to provide excellent service to members
- To listen to feedback
- Continually review and improve performance
Governance :
- We operate the highest standard of institutional governance
- Accountability and transparency in all business transactions
Leadership :
- Standard- setters and leaders of the microfinance profession
- We provide members with relevant information and encourage them to continually improve their knowledge, skills and performance at work
Capacity Building :
- We strive to raise the profile of our microfinance staff and borrowers
- We strive to increase a sense of professional pride among staff and clients
Integrity and Team Work :
- Conduct ourselves fairly and honestly
- Keep our word
- Build trust by maintaining high standards in our conduct
- Synergize the team spirit
Professionalism :
- Enhance the professional standards of the microfinance industry
- Identify best practice and apply it to service delivery
- Be accountable for our decisions
- Work together as a team to achieve shared objectives
- Use funds wisely and provide value for money
Respect :
- Treat others the way we would wish to be treated
- Be open and transparent
- Respect the diversity of the organization
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