Ajay Kr Bhootra’s
10 tips
For
 A successful Dispensing Optician

1st  Tip

Before you start, talk to
 the patient.

• Know his taste & preferences, his needs, his lifestyle, occupations.
• Try and understand his attitude, his opinion about his choice, & estimate his potentiality.

2nd  Tip

Remember that eyeglasses are not only a personal product but also a medical need, served on
a medical prescription.

• Involve yourself & apply 3-D approach

3rd  Tip

Be confident, sensible and
genuine.

• Be a good listener
• Do not be biased with prejudgment and prejudices

4th  Tip

Do not persuade or impose your opinion and preferences on the patient.

• Pass your opinion gently,
• Guide him about probable expectations.

5th   Tip

Keep yourself updated.

• Know new developments
• Embrace changes

6th   Tip

Always reply to patient’s queries with concrete answers based on science and
experience.

• Appreciate your limitations smartly.

7th   Tip

Never make false promises.

• Follow your defined rules & apply proactive approach.

8th   Tip

Keep patience and think
beyond business.

• Forget quick-fix techniques and build up your practice on relationship.

9th   Tip

Do not leave any stone
unturned.

• Patients and clients see your focus and commitments.

10th   Tip

When going gets tougher,
usually take a back foot and think what went wrong.

• Always assess yourself and your abilities.